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Accidents Aren’t Trick or Treat and Don’t Blame Your Workers!

More than 30 years ago, one of my mentors in the graduate safety program at West Virginia University provided an insight that I continue to embrace.  It guides much of my thinking and my actions, still today.  C. Everett Marcum, often espoused his foundational belief...

Leadership Lessons from Undercover Boss

I really love the reality show Undercover Boss but I have to watch it alone because I often become a little weepy!  I’ve gotten much softer with age.  You probably know what generally happens in each show.  A company executive plants himself in his own organization in...