I was in Atlanta last week for a conference and was having breakfast off the lobby area. The omelet man working nearby was doing what he does best. At a glance, I saw that he started talking to a young woman who was getting breakfast to go. The omelet man was obviously attracted and he quickly moved the conversation from small talk to asking for her number. He wasted no time and his efforts made for some hilarious banter between the three of us. Really funny stuff! Our parting comments revolved around the fact that you have to move quickly, through “tight windows” whenever the opportunity presents. And so it is when we’re presented with opportunities to influence the attitudes and actions of those around us.
Never pass on opportunities to correct and redirect at-risk behaviors. Always look for ways to reinforce and confirm safe actions. Don’t miss opportunities to collaborate and clarify why working safely is so important and relate your communications through stories and your company’s values.
We often miss opportunities of influence because we feel the window is too tight. There may be a fear of rejection or some form of deflection. We may feel we’re too busy or don’t feel comfortable talking about safety on a particular occasion.
Your people want to hear from you especially when you’re genuine and helpful. Don’t look away – walk through every window of opportunity and coach your people up.
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This is a great reminder that no matter your position, you play an important role in safety at your workplace. Whether it is as simple as telling a fellow co-worker that their shoe lace is untied or that equipment is malfunctioning and needs to be check on, it all adds up to the bigger picture of a safety culture.